601 Privacy Policy — User Data Protection
This page explains how 601 collects, uses, stores, and protects the personal information of platform users in Malaysia. Please read it carefully to understand your rights and how we handle your data.
Last updated: 2026. This policy applies to all 601 platform users.
1What information do we collect from users?
When you register or use the 601 platform, we collect several categories of information to ensure our services run smoothly and securely. Below are the types of information collected:
Account information
This includes your full name, email address, phone number, date of birth, and encrypted password. This information is required to create and verify a user account within the 601 system.
Device and browser information
We collect technical data such as device type, operating system, browser version, IP address, and screen resolution. This information is used to optimise the user experience and identify any technical issues that need attention.
Payment information
To process deposits and withdrawals in MYR, we may retain certain payment-related information such as the account holder's name or the e-wallet number used. Full card numbers and PINs are never stored by 601 and are processed directly by authorised payment providers.
Platform usage data
We record information about activity on the platform, including games played, bets placed, login and logout times, and transaction history. These records are used for customer support, fraud detection, and service improvement.
We only collect information necessary to deliver our services. No excess data is collected without a clear purpose.
2How is the collected information used?
Handles account registration, identity verification, MYR deposits and withdrawals, and ensures all platform functions operate correctly for every user.
Identifies suspicious activity, prevents unauthorised access, and ensures the integrity of financial transactions on the 601 platform at all times.
Analyses usage patterns to improve the interface, resolve technical issues, and introduce new features relevant to Malaysian users.
Enables the 601 support team to review account history and transaction records to resolve complaints or user enquiries accurately and efficiently.
Meets legal and regulatory requirements applicable in Malaysia, including mandatory identity verification and financial transaction reporting obligations.
Sends important notifications related to your account, policy updates, or security alerts. Users can manage their notification preferences in their account settings.
3Cookies and tracking — how do they work on this platform?
The 601 platform uses cookies and similar tracking technologies to enhance the user experience and maintain secure login sessions. Several categories of cookies are in use:
Required cookies
These cookies are essential for core platform functions such as maintaining login sessions, saving language preferences, and securing form submissions. Without them, certain parts of the platform may not function correctly. Cookies in this category cannot be disabled.
Analytics cookies
These cookies help us understand how users interact with the platform — which pages are visited most frequently, how long users spend in each section, and the navigation paths they typically follow. This data is used in aggregate form and does not directly identify individuals.
Manage cookie preferences
Users can manage or delete cookies through their browser settings. However, disabling certain cookies may affect platform functionality. For guidance on managing cookies in popular browsers, refer to your browser's help documentation.
4Data storage, security, and third-party sharing
All 601 user data is stored on secure servers with high-level encryption. Sensitive data such as passwords is stored in hashed form and cannot be read by anyone, including internal staff. MYR payment information is handled through certified payment provider systems that comply with industry security standards.
601 does not sell or share users' personal information with third parties for commercial purposes without your consent. Data sharing only occurs in limited situations: with payment providers to process transactions, with game providers to verify gaming eligibility, or with authorities when required by Malaysian law.
Active account data is retained for as long as your account remains active on the 601 platform. After account closure, core data is kept for the period required by Malaysian law for audit and compliance purposes. Non-identifying analytics data may be retained for longer periods to support service improvement.
If you wish to request early data deletion, please contact the 601 support team with a written request. We will process it subject to applicable legal requirements.
5Your rights as a 601 platform user
As a 601 platform user, you have several rights regarding your personal data, all of which we fully respect:
- Right to Access — You have the right to request a copy of the personal information we hold about you. This request can be submitted through our support team and will be processed within a reasonable timeframe.
- Right to Rectification — If you find that any information we hold about you is inaccurate or out of date, you may request a correction. Some information can be updated directly through the profile section of your account.
- Right to Erasure — You may request the deletion of your personal data, subject to legal and operational requirements that oblige us to retain certain data for a specified period.
- Right to Object to Processing — You may object to the processing of your data for specific purposes such as marketing communications. Contact 601 support to submit this request.
- Data Portability Rights — In certain circumstances, you have the right to receive your data in a machine-readable format for transfer to another provider if needed.
To submit any privacy rights request, please contact the 601 support team via in-app live chat or by email at [email protected]. We will respond to your request within 30 business days.
6Policy updates and how to contact us
Privacy policy updates
601 reserves the right to update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Users will be notified of any significant changes via in-platform notifications or email where applicable. The date of the latest update is displayed at the top of this page.
We encourage you to review this page periodically. Continued use of the 601 platform after any changes are published will be considered acceptance of the updated policy.
Contact our privacy team
If you have any questions, concerns, or requests regarding your privacy and data protection on the 601 platform, we're here to help. You can reach us through the following channels:
- Live Chat — Available in-app during operating hours
- Privacy Email — [email protected]
- Support Email — [email protected] or refer to FAQ for immediate assistance
Important Reminder
- Check this page regularly for the latest updates
- You may request access to or deletion of your data at any time
- Your MYR payment data is not stored directly by 601
- Contact us within 30 days for any privacy concerns
Your privacy is protected — start using 601 with confidence
With a clear understanding of how we handle your data, you can use the 601 platform with full confidence. Register an account or log in to start enjoying a safe and secure entertainment experience.